The Pricing Control Hub
Streamlining Pricing Governance with Secure, Role Based Access
Project Background
Pricing management in large organizations often involves multiple stakeholders, manual data handling, and complex approval workflows. RLA identified the need for a centralized, secure, and role-based pricing management solution to simplify collaboration between administrators and clients.
To meet this need, Digital400 developed the RLA Pricing Portal - a dual-portal web solution (Admin and Client) that streamlines price management, approval processes, and document accessibility. The platform eliminates inefficiencies, ensures transparency, and provides a single source of truth for product pricing across the organization.
Developing a centralized, role based portal to streamline pricing management, approvals, and client collaboration
Objectives
Centralize pricing operations: Provide a unified platform where administrators can manage product pricing, notes, tags, and client information.
Enable controlled access: Ensure users access only the data relevant to their roles and organizations.
Simplify client interactions: Allow clients to easily view and download the latest pricing information in PDF format.
Streamline approvals: Implement structured workflows for profile and user approvals to maintain accuracy and accountability.
Enhance traceability and transparency: Track notes, tags, and user actions to ensure clear audit trails and reliable data management.
Key Features Delivered
Dual Portal System:
Separate portals for Admin and Client users, each tailored to their specific workflows and permissions.Client Profile Management:
Admins can create, manage, and approve client profiles and users under the RLA ecosystem.Role-Based User Management:
Access and functionality are governed by user roles, ensuring appropriate data visibility and control.Pop Notes Management:
A dedicated feature to add contextual notes or remarks for product prices, enhancing communication between pricing teams.Tag Management System:
Centralized tagging and PDF management for products, maintaining consistency and version control across pricing documents.Price Access & Download:
Clients can view up-to-date pricing data relevant to their assigned organizations and download pricing PDFs directly from the portal.Approval Workflow:
Built-in process for reviewing and approving client profiles and user access before activation.
Our Approach
Digital400 collaborated with RLA to design and develop the platform through an iterative, user-centered process. We began by mapping out the admin and client workflows to ensure seamless interactions and clear separation of responsibilities.
The team developed a scalable web architecture with a secure backend and responsive frontend. The admin and client portals were built with modular components to enable easy maintenance and feature extensions. Role-based access control (RBAC) and secure authentication mechanisms were implemented to ensure data privacy and compliance.
Focus was placed on usability — ensuring that both admin and client users could navigate the system intuitively, access data quickly, and perform key actions with minimal friction.
Results
The RLA Pricing Portal has transformed pricing management for RLA and its clients by creating a transparent, efficient, and secure environment for collaboration.
Reduced administrative overhead: Centralized workflows and automated approvals replaced manual coordination.
Improved accuracy: Clear audit trails and approval steps ensured data reliability and accountability.
Enhanced client experience: Clients now access updated pricing instantly with simple PDF downloads.
Strengthened governance: Role-based permissions and tagging improved control over sensitive pricing data.
Operational efficiency: The platform streamlined communication between internal teams and clients, enabling faster decision-making.
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