Revolutionising pre employment screening
Streamlining hiring with intelligent automation
Project Background
In recruitment, reference checks remain a slow, manual bottleneck. Hiring managers spend hours chasing referees by phone and email, receiving incomplete feedback, and compiling reports manually. RefHub identified this gap and partnered with Digital400 to build an automated platform that adds speed, reliability, and insight to pre-employment screening.
Designing and developing RefHub, an automated reference check platform for faster, smarter hiring
Objectives
Automate the entire workflow: Remove manual follow-ups by automating referee requests, reminders, and report generation.
Ensure data integrity & security: Implement fraud detection and handle all candidate and referee data with top security standards.
Enhance user experience: Create an intuitive, seamless experience for hiring managers and referees, including full mobile access.
Provide actionable insights: Move beyond testimonials to structured, quantifiable data supporting confident hiring decisions.
Build a scalable SaaS product: Design a flexible, multi-tenant platform supporting diverse pricing plans and a growing user base.
Key Features Delivered
Automated reference workflow: A seamless system for requesting references, sending automated reminders, and tracking completion in real time.
Customisable survey builder: Enables companies to create tailored reference check forms with quantitative and qualitative questions.
Advanced fraud detection: Proprietary algorithms identify and flag potentially fraudulent or inaccurate references.
Unified candidate dashboard: A single view for hiring managers to see candidate information, referee details, and completed reports.
Mobile-first reference portal: A fully optimised experience for referees to complete checks quickly on smartphones or tablets.
Flexible subscription management: A backend system supporting pricing tiers and secure payment processing for the SaaS model.
Our Approach
Digital400 guided RefHub from concept to launch with a full cycle product development. We began with discovery, prototyping the user journey for hiring managers and referees in Figma to ensure a logical, smooth workflow. Our development team built a secure, cloud native app using a .NET backend and React/TypeScript frontend. The platform was containerised with Docker and deployed on Microsoft Azure, ensuring scalability, high availability, and seamless updates. We focused on a clean, responsive UI that works on any device.
Results
RefHub transformed a tedious administrative task into a strategic, efficient advantage for users.
Drastically reduced time to hire: Automating follow ups and report generation cut the average reference check from days to hours.
Improved data quality and security: Structured surveys and fraud detection produced more reliable, actionable candidate insights within a secure, compliant environment.
Enhanced referee compliance: The mobile friendly, straightforward process significantly increased referee response rates, speeding decisions.
Successful product launch: Digital400 delivered a robust, market ready SaaS platform enabling RefHub to onboard clients and scale operations effectively.
Tech stack:
.NET, React, TypeScript, Microsoft Azure, Figma, Docker
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